The returns of the items are always on customer’s charge and they can be done worldwide within 14 days from the reception of the goods.
- Purchases must be returned from the original shipping country with the original Returns Form.
- All returned items must be in their unused original conditions with all Tre Ponti labels attached.
- Incomplete, damaged, worn, soiled or altered returns, or anything Tre Ponti reasonably believes has been used, will not be accepted.
Italy and Europe:
Returns are at the expenses of the customer.
All items must be returned by express courier.
Any items returned by post will not be accepted.
- Size and colour changes:
Any size or colour change are free of charge and at the expenses of the Company.
Any further change will be at the expenses of the customer.
After the third attempt of the carrier to deliver or pick-up of the changing item, the shipping charges will be at the customer’s expenses.
BEFORE YOU MAKE ANY RETURN, PLEASE CONTACT US AND FILL THE FORM DOWN BELOW: