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SHIPPING DESTINATIONS, COSTS AND DELIVERY

Delivery time is from the date of dispatch, and not from the date of the order confirmation. Delivery time is considered indicative only and it depends on the order acceptance. For some countries, delivery may take longer due to customs regulations and delays.

Please note:
We don’t deliver to Post Office (P.O.) boxes or shipping agent addresses. The goods can only be delivered to the shipping address provided on your order. Changes are not permitted once your order has been shipped.

SHIPPING COSTS

Italy:

  • All shipping costs are always at the customer’s expense.
  • Free shipping for orders over 70€
  • Shipping costs are € 6,90 (22% VAT included)
  • For Italy, the carrier is Bartolini.

 

European Union (EU):

  • All shipping costs are always at the customer’s expense.
  • Carriers vary depending on the area and the volume of the package

 

EXTRA CEE:

  • All shipping costs are always at the customer’s expense.
  • Carriers vary depending on the area and the volume of the package.
  • For non-EU countries: customs charges are not included in the shipping costs listed above; customs duties are at the customer’s expense. Customs duties will be calculated on the basis of the goods and regulations of each country. Missed payments will lead to the loss of your order with no refund.

Shipping costs by zone:

Zone 1

EU shipping costs: € 14,90.
– Free shipping for orders over € 75.

Austria, Germany, Sweden, Spain (included Balearic Islands and Canary), Denmark, Finland, France (Included Corsica), United Kingdom (*before Brexit), Greece, Ireland, Portugal, Luxembourg.

Zone 2

EU

Shipping costs: € 18,90.
Carriers vary depending on the area and the volume of the package.

Bulgaria, Estonia, Latvia, Lithuania, Hungary, Cyprus, Malta, Czech Republic, Romania, Slovakia, Croatia, Poland, Slovenia

Zone 3

EXTRA CEE

Shipping costs: € 14,90.

Andorra, Greenland, Iceland, Faroe Islands, Liechtenstein, Norway, The principality of Monaco, Switzerland

PLEASE NOTE: Customs duties are at the customer’s expense and they are calculated on the basis of the goods and regulations of each country.
Missed payments will lead to the loss of your order with no refund.

Zone 4

EXTRA CEE

Shipping costs: € 16,90.

Australia, Canada, Hong Kong, Indonesia, Laos, Macao, Malaysia, Mexico, Mongolia, New Zealand, Puerto Rico, Taiwan, Thailand, Vietnam, Singapore

PLEASE NOTE: Customs duties are at the customer’s expense and they are calculated on the basis of the goods and regulations of each country.
Missed payments will lead to the loss of your order with no refund.

Zone 5

EXTRA CEE

Shipping costs: € 21,90.

Costa Rica, Albania, Argentina, Colombia, Chile, Ecuador, El Salvador, Guatemala, Honduras, India, Israel, Nicaragua, Panama, Paraguay, Peru, Republic of Macedonia, Dominican Republic, Serbia, Turkey, Ukraine, Uruguay

PLEASE NOTE: Customs duties are at the customer’s expense and they are calculated on the basis of the goods and regulations of each country.
Missed payments will lead to the loss of your order with no refund.

ORDERS AND PRODUCTS

Call us at +39 0422 968346

Monday – Friday
09.00-12.00/14.00-16.30

ORDERS AND PRODUCTS

Write us at customers@tre-ponti.it,
we will reply within 48 hours.